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Terms And Condition

Terms & Conditions is part of Imperial MEA, a General Trading Co in Dubai, U.A.E. is an online Spare Parts Store which caters to all types of inquiries related to Spare Parts and provides you with quotes when inquiries are received. We have made a user-friendly system that can give you quotes and Invoices (upon confirmation), which are confirmed at the time of payment, with parts delivered within the specified timeframe to your selected location locally or globally. is part of Imperial MEA, a General Trading Co in Dubai, U.A.E

Terms of Service

Before using, please carefully read this Agreement. You agree to be bound by the terms and conditions of this Agreement by accessing or using any portion of You may not visit the website, use any of its services, or make any claims against us if you do not accept all the terms and conditions of this Agreement.

The following are terms and conditions by, and acceptance is required in order to use the access of the website. is available for using only to individuals who are at least 18 years of age as one should be aware of what they are enquiring about and ordering.

  1. User Account for

If you create an account on our website, you are responsible for maintaining the security of your account by choosing a strong password and keeping it private. You are fully responsible for all activities that occur under your account and all other actions in connection with the account. You must immediately notify of any unauthorized use of your account or other breaches of security. shall not be liable for any ordering or purchase of Spare Parts by you from our account, including damages of any kind incurred as a result of such acts or omissions. Your account at is free of cost and you will only be charged for the items that you enquired about and confirmed through the system and wish to pay for it.

  1. Payment on

Invoices can be paid by any types of Credit Cards, Debit Cards, Bank Transfers. Our Payment Gateway is quite secure and uses highly encrypted processing from leading Payment Processing Provider.

  1. Orders & Deliveries on tries to provide its customers with an easy, efficient, Intuitive tailored ordering system.

Orders: is purely orders based and we do not stock any Spare Parts with us so any inquiries that are made we ensure to provide the quote, upon confirmation we provide you the Payable Invoice upon confirmation of payment we purchase the item on your behalf and arrange the shipment of it accordingly.

Deliveries: sells Spare Parts but we do provide deliveries within the UAE and other GCC Countries via Fedex as well as Globally by Fedex / Emirates or any other Airlines.

Same day delivery is not available for all types of Spare Parts. will bill your credit card only when you confirm the invoice and click the pay button. This is our policy to ensure that we can deliver to you on time. On occasion, a product may become unavailable after processing your order and billing your credit card if so, we will provide you an option to accept a refund if we are unable to determine when the product will be available, It may take 5-15 days for a refund to be credited to your card depending on your bank.

  1. Returns & Refunds does not accept any returns since all Spare Parts ordered are based on your request and we do not stock any with us, that is one of the reason before confirmation and payment we ensure to make sure the Spare Parts you are buying are of the same nature and requirement that you need. does not provide any Refunds of the Payments for Invoices, as once we get payment from your side we place an order for it right away which does not get cancelled from our suppliers.

  1. - Responsibility of Visitor may inadvertently contain content with technical inaccuracies, typographical mistakes, or other errors. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. disclaims any responsibility for any harm resulting from the use by visitors of the website.